Terms and conditions of use

It is not allowed to reproduce, completely or partially, any image or any content from this website without notice, either by copying, printing or screenshot.

The administration of the MEDIApack website reserves the right to withdraw or modify a product on its website without any notice.
By entering this site, you agree the conditions and terms of use here.

The conditions and terms of use ton this website can be changed without any notice.

The MEDIApack store is not responsible for any internet problems that might obstruct the visualisation of the website.

The MEDIApack store reserves the right to interrupt the service for maintenance or other activities necessary for the proper functioning of the website.

Orders can only be done by adults, who agree to provide their real contact details to confirm the order process.


The MEDIApack store uses a more advanced security technology for the encryption platforms available.

Your payment information will be encrypted when you enter until your transaction is processed and it will not be stored on a public server.

Despite the use of the sofware, the security of information and the security of payments online or by e-mail is not guaranteed.

The MEDIApack store will not be responsible for any damage due to the use of electronic communication media included – but not limited to – damage due to defects or delays in the delivery of electronic communications, interception, or manipulation of electronic media by third parties or by computer programs used for communications or by the transmission of a virus.

The MEDIApack store is protected by Secure Socket Layer 3 (« SSL v3 »).


The shown prices are subject to change without any notice.
The prices are listed in euro and may vary from country to country depending on the transportation costs.

Despite the care with which the prices are set, it is possible that there are some price errors in the store.

In case of any errors regarding the price, the MEDIApack store will not apply this price and reserves the right to cancel your order.


Shipments and deliveries of orders are done on working days after having made the payment in the specific place for the delivery of the order.


MEDIApack recognizes to all its customers the right to terminate the contracts they enter into, allowing them to return the purchased products within 14 (fourteen) days.

For exchanges or returns, the customer is requested to contact MEDIApack through the contacts indicated on the contact page, or indicated the order number, taking into account the following topics:

a) To return the order, the product must be in perfect condition.
b) The return of defective products and wrong shipments will be accepted, MEDIApack is responsible for shipping and collection costs whenever the customer communicates this circumstance within 14 (fourteen) days from the date of receipt of the product.
c) Once the goods are received at our facilities and after validating their status accordingly, the value will be returned according to the payment method made by the customer, or another solution previously agreed with the same.

MEDIApack assumes responsibility for defects of origin or raw material of the purchased product and if confirmed by MEDIApack, the product will be exchanged or returned at no cost to the customer.

MEDIApack will not accept the return of the product after use, or if it has suffered any changes or modifications.

MEDIApack is not responsible for deficiencies resulting from incorrect use, negligence, poor storage conditions or causes of force majeure.


Orders will be delivered within 12 or 16 working days afer having completed the payment.

The customer will receive an e-mail confirming the order with the necessary information to complete the payment.

MEDIApack reserves the right to extend this period if the delay is due to reasons unrelated to the store such as transport strikes, unfavourable meteorological conditions or out of stock

In any case the client will be informed as soon as possible about these possible delays in the delivery of the order.

These delivery periods are for the orders considering non-customized packaging.

In the case of an order for customised packaging, the delivery period needs to be established by both parties.